Returns & Refund Policy
Returns Overview
Due to the nature of our products, LowPro Link Co. does not accept returns.
Each lowering link kit is produced to specific design standards and applications. Because of this, products cannot be restocked or resold once they have been shipped.
We encourage all customers to review product details and confirm compatibility prior to placing an order. If you have any questions, our team is available to assist before purchase to ensure you select the correct product for your vehicle.
Non-Returnable Items
All products sold by LowPro Link Co. are considered non-returnable.
This includes:
• Products that have been opened or removed from packaging
• Products that have been installed or used
• Products ordered incorrectly without confirming compatibility
Because each product is intended for specific vehicle applications, we are unable to accept returns for any reason outside of shipping-related damage.
Eligible issues may be addressed under our warranty policy.
Damaged Items During Shipping
If your order arrives damaged due to shipping, we will provide replacement components at no additional cost.
To process a replacement, the following conditions must be met:
• The issue must be reported after delivery
• Clear photos of the damaged item and packaging must be provided
• The request must be submitted within a reasonable timeframe
Once the damage has been confirmed, replacement parts will be shipped promptly.
Shipping-related concerns are handled in accordance with our shipping policy.
Order Responsibility
It is the responsibility of the customer to ensure that the correct product is selected before placing an order.
We strongly recommend reviewing all fitment information and reaching out with any questions prior to purchase. Our team is available to help confirm compatibility and prevent ordering errors.
Taking a few moments to verify your application helps ensure a smooth and successful experience.
Replacement Policy
Replacements are only provided in cases where products are confirmed to be damaged during shipping.
This policy applies to the affected components only and does not extend to full product returns or refunds.
LowPro Link Co. does not offer refunds or accept returns under any other circumstances.
Support
If you have questions about your order, product compatibility, or installation, we encourage you to reach out before purchasing or after delivery.
Clear communication allows us to provide accurate guidance and ensure you receive the correct solution for your vehicle.
Visit our Contact page for assistance.
Policy Agreement
By placing an order with LowPro Link Co., you acknowledge and agree to the terms outlined in this Returns & Refund Policy.
Clear Expectations, Consistent Support
Our goal is to provide a straightforward purchasing experience with clear expectations from the start. If you have any questions about this policy, we recommend reaching out before placing your order.