Shipping Policy
Order Processing
All in-stock items are processed and shipped within 1–2 business days after payment has been successfully cleared.
Orders are processed during standard business days (Monday through Friday, excluding holidays). Orders placed outside of business hours will begin processing on the next business day.
Once your order has been processed and shipped, you will receive confirmation along with tracking information.
Shipping Timeframes
Delivery times will vary depending on your location and the shipping carrier selected at checkout.
While most orders arrive within a few business days after shipment, transit times are estimates and may vary due to factors outside of our control.
Please note that shipping timeframes do not include processing time.
Shipping Methods
Orders are shipped using reliable carriers to ensure safe and timely delivery.
Available shipping options may vary depending on your location and will be displayed at checkout. Once your order has shipped, tracking details will be provided so you can monitor its progress.
For more information on eligibility, refer to our Returns & Refund Policy.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Any applicable shipping fees will be clearly displayed before completing your purchase.
Order Tracking
Once your order has shipped, a tracking number will be provided via email.
You can use this tracking number to follow your shipment and view estimated delivery updates directly through the carrier.
Shipping Delays
While we strive to meet all processing and shipping timelines, delays may occur due to:
• Carrier disruptions
• Weather conditions
• High shipping volumes
• Incorrect or incomplete address information
LowPro Link Co. is not responsible for delays once the package has been handed off to the carrier, but we will assist in resolving any issues when possible.
Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible.
Be prepared to provide:
• Your order details
• A description of the issue
• Photos of any damage (if applicable)
We will review the situation and work with you to resolve the issue in accordance with our policies.
Shipping-related damage may qualify under our warranty policy.
Address Accuracy
It is the responsibility of the customer to ensure that all shipping information is entered correctly at checkout.
LowPro Link Co. is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an issue is identified before shipment, please contact us immediately.
Contact
If you have any questions regarding shipping, order status, or delivery expectations, please reach out to our support team.
We are committed to providing clear communication and reliable service throughout the ordering process.
Reliable Fulfillment, Clear Expectations
Our goal is to process and ship orders efficiently while maintaining transparency throughout the delivery process. If you have any questions prior to placing your order, we encourage you to contact us for assistance.